Cookies Policy | Bao Casino

What are cookies?

Cookies are small text files that a website may store on your computer, smartphone, tablet or another internet-connected device. They contain information that can be read by the website, or by an authorised service provider working on its behalf, when you return to the site. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information associated with a cookie may sometimes be linked with other information held about you.

Cookies can be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period, or until you delete them, and may help a website recognise a returning visitor. The length of time a cookie remains active can vary depending on its purpose, its settings and the provider that places it.

We may also use technologies that perform functions similar to cookies. These may include pixels, tags, software development kits, local storage and related tracking technologies. In this policy, we use the word cookies to refer to cookies and similar technologies unless the context requires a distinction.

Why cookies are used

Cookies can make a website easier to use and can help support the security and reliability of online services. For example, they may allow a page to load correctly, keep a session active, remember a language or display preference, or help identify unusual activity. They may also provide information about how pages are visited so that the website can be improved.

Cookies may be placed by Bao Casino or by third parties that provide services used on the website. Third-party cookies may support functions such as analytics, security, content delivery, advertising measurement, payment-related features or customer support. The availability and use of these technologies may change as the website, its services and applicable legal requirements develop.

Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may help with account access, navigation, session management, security controls, fraud prevention and the operation of important online features. Without these cookies, some parts of the website may not function properly. Because they support essential services, they may not be removable through every cookie preference tool. You can usually prevent them by changing your browser settings, but doing so may affect access to features or reduce website functionality.

Functional cookies

Functional cookies help remember choices and settings that improve your experience. They may remember preferences such as language, region, display options or other selections made while using the website. These cookies can reduce the need to repeat information and may make the website more convenient. If you disable them, the website may still be available, but some preferences may not be saved.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website. This can include pages visited, time spent on a page, links selected, general device information, browser type and information about errors or website performance. The information is generally used in an aggregated or pseudonymous form to understand usage patterns, identify problems and improve the design, content and operation of the website.

Advertising and marketing cookies

Where permitted and used, advertising or marketing cookies may help measure campaigns, limit how often an advertisement is shown, understand which content is more relevant and report on visits that result from promotional activity. These cookies may be set by third-party providers and may use information about browsing activity across websites or services. They are not essential to the basic operation of the website and may be subject to your consent choices.

Security and compliance cookies

Security-related technologies may help protect accounts, detect automated or suspicious activity, reduce fraud and support responsible operation of online gambling services. They may also help apply website controls, record consent choices and support compliance obligations. Information collected for these purposes may be reviewed by authorised personnel or service providers where necessary to protect users, the website and the integrity of the service.

Managing your cookie choices

You may be able to control cookies through a cookie banner, preference centre or other settings tool provided on the website. Available options may allow you to accept or reject certain categories of cookies, withdraw a previous choice or change your preferences. Strictly necessary cookies may continue to operate because they are needed to provide requested website functions.

You can also manage cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Browser controls differ between providers, so you should check the help or privacy settings for your browser and device. Information about cookies may also be available from the browser provider's website.

Deleting cookies may sign you out of accounts and remove saved preferences.
Blocking all cookies may prevent some pages, tools or account features from working correctly.
Cookie controls are usually applied separately on different browsers and devices.
Changing your settings may not delete information already collected before the change.
You may need to review your preferences again if you clear browser data or use a different device.

If you choose not to accept optional cookies, you should still be able to access core parts of the website, although your experience may be less personalised. Some third-party services may have their own controls for managing tracking technologies. We do not control the settings, availability or privacy practices of third-party tools, so you should review the relevant information provided by those services where appropriate.

Consent and Australian users

Where consent is required by applicable Australian privacy law or other relevant requirements, we will seek consent before using cookies that require it. Consent is voluntary and can generally be withdrawn using the available preference controls, subject to the operation of necessary cookies. Withdrawing consent does not affect processing that was lawfully carried out before withdrawal.

Privacy, third parties and policy changes

Cookie information may be treated as personal information where it identifies, or can reasonably be linked with, an individual. Our Privacy Policy explains how personal information may be collected, used, stored and disclosed, as well as how you may exercise applicable privacy rights. Cookies may be considered together with information from account activity, device information, website interactions and other sources for purposes described in the Privacy Policy.

Some cookies may be provided by third-party companies. These providers may process information on our behalf or for their own purposes, depending on the service and the arrangements in place. Third parties may operate in Australia or overseas. Their handling of information may be governed by their own privacy policies and terms. We encourage you to review third-party notices when they are made available and to consider your choices carefully.

Cookies are not intended to replace responsible gambling controls or identity and account security measures. You remain responsible for keeping your login information confidential and for using the website in accordance with the applicable terms. If you share a device with another person, that person may be able to access information stored in the browser or see activity associated with the device. You should use appropriate device and browser security, particularly when accessing an account.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers or applicable legal requirements. When changes are made, the revised version will be published on this page with an updated effective date where appropriate. You should review the policy periodically so that you understand how cookies may be used. Continuing to use the website after an update may indicate acknowledgement of the revised policy, subject to any consent requirements.

Questions about this policy

If you have a question about this Cookies Policy or wish to understand how your cookie preferences operate, please use the contact or support options made available on the Bao Casino website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your identity before responding to requests involving personal information or account details.

This policy is intended to provide general information about cookies used in connection with the website. It does not override the Privacy Policy, website terms, responsible gambling information or any applicable legal requirements. If there is an inconsistency between this policy and a specific notice presented when a cookie is collected, the more specific notice may apply to that collection.